Quietly preparing to re-launch of the project. Plan for advertising. I became interested in the request from the owner of the business center of Tyumen.
First of all, my tips are designed to control the business centers of Class A and B as the most exposed to recession.
So, a few tips:.
Pay attention to your center infrastructure and basic services. If you do not burn the lamp in the corridors, the toilets stink and are not removed, at the offices of dirty electricity is suddenly disconnected, the protection of all let into the building in a row, then the tenants will think, and so does your business center as declared class, and as a result, think .
Keep your old tenants - give them a discount for the record, or let sit in the office sublease for a limited time. The economic crisis in the country will not last forever, and having gone through it with the existing tenants and 95% occupancy, you can always raise the price back, especially for new tenants.
More talk with the tenants, if they do not like or need, you should learn it before the wife of your tenant. Regularly communicate with tenants, set up an intranet site for tenants with information about your services, responsible persons and their cell phones, make public a tape of answers to the questions tenants, hang on each floor plate to your phone.
Expand the range of services to your tenants, let them save their own state. Maintenance of computers, local area networks and phones, buying office equipment, purchase of stationery. goods, delivery of dinners in office, air and rail / train tickets, taxis, sending mail - here's a list of services you can offer tenants prevlekaya for the partners, including those of the tenants themselves.
Develop the transport infrastructure of your center. Constant headache of tenants - where to stick the car or how to get to the office by public transport with a minimum of transplants. Expand the parking lot, put a valet parking for a more dense, rent for space on the next day, overnight stays, let bus route specifically for your tenants.
Summary - to develop services and infrastructure of your center, look for differences and advantages over other office centers, look for them in your advertisements and constantly think about how to improve your services and clients to reach for you.
What would you recommend managing office centers?.
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